Thinking about working with me? It’s natural to have a lot of questions. You may find the answer below, but if not, get in touch for a chat. I’d be happy to talk it through with you. I’m Jules and my number is 07711 216 391
Q: What areas do you cover?
A: I cover Islington, Haringey, Hackney, Camden, North London, Central London and the City of London.
Q: I work during the day. Can you come in the evening?
A: Yes, I can work with you during the evening up to 10pm. But these appointments get booked up fast, so please get in touch for availability.
Q: Do I need to be present when you are decluttering?
A: You need to be at home to decide what stays and what goes. However, you don’t need to be in the room for the whole process.
Q: How do I know if decluttering is the right thing for me?
A: If you’ve tried and failed to declutter on your own, if you prefer to declutter in company, or if you find decision-making difficult, working with a professional declutterer could be the answer. I can help you get the job done faster and with less stress.
Q: Will you make me throw all my stuff out?
A: This is a common worry, but the answer is no, never. I can help you view your clutter objectively and help you to decide what stays and what goes, but the final decision is always yours.
Q: How long does it take to declutter?
A: That depends on several things. 1) The size of the project, and how much clutter you have. 2) How fast you can make decisions about what stays and what goes. 3) How much time you spend decluttering.
However, you should be able to clear a considerable amount of clutter in a five-hour session which is why I recommend this appointment time.
Q: Do you offer weekend or Bank Holiday sessions?
A: Yes, for a small extra charge I offer weekend and bank holiday sessions. (See below)
Q: How much does working with your cost?
Stop Pres!!! Special New Year Offer! Buy a package of 10 hours decluttering for the price of 9 in January. Was £350, now £315!
A: There will be an initial one-hour assessment in your home which costs £35. This will be deducted from the cost of your first decluttering session.
I charge £35 per hour for decluttering (minimum three hours) on weekdays.
For weekends and Bank Holidays, I charge £40 per hour – (minimum three hours)
Gift vouchers are available in blocks of three or five hours
An invoice will be sent for the first session- 50% deposit is required to secure this session. Payment of the balance is due at the end of each session by cash, cheque or bank transfer.
I am not registered for and do not charge VAT.
Q: I am embarrassed about anyone seeing my home
A: I never judge and I’ve seen plenty of homes in varying states of clutter. My job is to make your future clutter-free, not condemn you for your past.
Q: Is your service confidential?
A: Absolutely, I understand its a bit step letting a stranger into your home and you may be apprehensive. I am also bound by the Code of Ethics being a member of APDO (the Association of Professional Declutters and Organisers, UK) so you can be assured of confidentiality.
Q: How do I prepare for your visit?
A: There is no need to tidy up before I arrive. And you don’t need to cater for me, I will bring a sandwich if necessary. But I do appreciate a steady supply of tea!
Q: Do I need to buy any special equipment?
A: No, you don’t need to buy anything for when I visit. I will bring bin-bags. And definitely don’t buy any storage solutions until after we have decluttered, and we can see what you need.
Q: Can you dispose of my unwanted items?
A: I am happy to take a couple of bags of items to the charity shop.
Due to Waste Carrier Legislation, I am unable to take waste to the tip for you.
Q: Are you insured?
A: Yes, I have full indemnity insurance to the sum of £1million.
However, households breakages (which in my experience are rare) would need to be covered by your household insurance.
Q: I’ve decluttered before but the clutter came back. How can I avoid this happening again?
A: I have heard this so many times and I know how frustrating that can be! Which is why I place special emphasis on teaching you how to maintain your newly decluttered home. I also offer a maintenace package for a little extra support.
OMG – I’VE GOT GUESTS COMING!
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